Carden Hotspots helps businesses provide fast, reliable, professionally managed guest WiFi that does more than just get people online. We were founded to help businesses turn guest WiFi from a basic utility into a valuable part of the business.
Why Carden Hotspots Was Started
Too many businesses still rely on guest WiFi that is slow, insecure, difficult to manage, or disconnected from their wider goals. In many cases, it has simply been added as an afterthought.
Carden Hotspots was started to offer a better option. The aim was to provide a business-grade managed hotspot solution that is easy for guests to use, straightforward for clients to manage, and genuinely useful to the venue itself.
That means focusing on more than just connectivity. It means helping businesses improve guest experience, present a stronger brand, support compliance, and make better use of their customer-facing technology.
Founded on Wider Technology Expertise
Carden Hotspots is part of the wider Carden IT Group, founded in 2009 by directors Dave King and Jeremy Huson. What began as Carden Computers operating from a single office has since grown into a broader technology group supporting businesses with IT, Telecoms, Managed Print, Wireless Hotspots, and Digital Marketing services.
That wider background gives Carden Hotspots a strong foundation. It means clients are not simply working with a standalone WiFi provider, but with a business built on years of experience delivering technology solutions to organisations of all sizes. From independent businesses to larger multi-site operations, the focus has always been on providing reliable services, practical expertise, and solutions that genuinely support growth.
Where We Work
Carden Hotspots supports businesses across Brighton, London, and Cheshire, as well as other locations depending on requirements.
This gives us the flexibility to work with a wide range of organisations, from independent venues to growing multi-site businesses looking for a more consistent guest WiFi solution.
Who We Work With
Carden Hotspots works with businesses that want more from their guest WiFi, including:
These are businesses that understand customer experience matters and want technology that supports it properly.
Automatic logging and reporting keeps you compliant with UK law, no manual work required.
Fast, seamless WiFi with branded portals improves satisfaction and drives positive reviews.
We handle installation, monitoring, updates, and support. You focus on your guests.
Build valuable guest databases for email marketing, loyalty programmes, and targeted campaigns.
Generate recurring revenue with tiered WiFi packages, free basic and paid premium access.
Transparent monthly plans with no hidden fees. Know exactly what you're paying for.
Turn the moment guests connect into a marketing opportunity. Promote your events, partner with local advertisers, and build a new revenue line, all managed for you through our partnership with Carden Digital.
What venue owners say
Sarah Mitchell
Owner, The Riverside Hotel
James Patel
Manager, Urban Stays Bristol
Emma Thompson
Director, The Cotswold Inn
Pick the plan that fits your venue
Yes. Under the Investigatory Powers Act 2016, venues providing public WiFi must log user activity for 12 months and make it available to authorities upon request. Non compliance can result in significant fines.
Most installations are completed within 1,2 days, depending on venue size. We handle everything from survey to configuration, with minimal disruption to your operations.
In many cases, yes. We'll assess your current setup during the free compliance check and recommend whether to upgrade or integrate with existing equipment.
Guests connect through a branded captive portal where they provide consent and basic information (email, name, etc.). All data is GDPR compliant and stored securely in the Fydelia platform for your marketing use.
We offer 24/7 monitoring, regular compliance updates, technical support, and quarterly performance reviews. You'll have a dedicated account manager and access to the Fydelia dashboard for real time insights.
