We install and run guest WiFi that protects your business, improves reviews, generates repeat revenue, and creates a new revenue stream.
UK law requires venues to log guest WiFi activity for 12 months. Most hospitality businesses don't realise this, or don't have the systems in place to comply.
Slow, unreliable, or complicated WiFi is one of the top complaints in hospitality reviews. It damages your reputation and costs you bookings.
Guest WiFi can capture valuable data, drive loyalty programmes, and even generate direct revenue through premium acces, but most venues aren't using it.
Three reasons why venues choose Carden Hotspots
Every guest who connects to your WiFi will be presented with a welcome page. On this welcome page, we display ads from local venues, that you can sell advertising space to.
Offer rebooking deals on your welcome page, avoiding repeat customers using platforms with
high commissions, and the money coming straight to you.
Boost positive reviews using our review platform, where positive reviews are posted online, but
any negatives and emailed internally for resolution.
Carden Hotspots built our services to solve them.
All Carden Hotspots installations are provided with ongoing support.
Carden Hotspots can supply high speed broadband services for your venue.
Many hospitality owners do not realise they are legally responsible for the activity on their network. We provide terms and conditions agreeable to guests as they sign in.
End to end WiFi installation, configuration, and management. Fast, reliable connectivity your guests will love.
Automatic logging and reporting to meet UK legal requirements. Stay compliant without lifting a finger.
Capture guest data, build email lists, and run targeted campaigns. Turn WiFi into a marketing engine.
Offer rebooking deals on your welcome page, avoiding repeat customers using platforms with high commissions, and the money coming straight to you.
Temporary or permanent WiFi for festivals, conferences, and large events. Scalable, reliable, and revenue generating.
Compliant WiFi that enhances guest experience and captures valuable data.
Simple, affordable WiFi solutions for smaller hospitality venues.
Fast, reliable WiFi that keeps customers coming back and staying longer.
Compliant guest WiFi with marketing tools to drive repeat visits.
Scalable event WiFi with paid access options and real-time analytics.
Automatic logging and reporting keeps you compliant with UK law, no manual work required.
Fast, seamless WiFi with branded portals improves satisfaction and drives positive reviews.
We handle installation, monitoring, updates, and support. You focus on your guests.
Build valuable guest databases for email marketing, loyalty programmes, and targeted campaigns.
Generate recurring revenue with tiered WiFi packages, free basic and paid premium access.
Transparent monthly plans with no hidden fees. Know exactly what you're paying for.
Our solution is built on Fydelia, the UK’s leading guest WiFi compliance platform. It handles everything from captive portals to data reporting automatically.
End to end WiFi installation, configuration, and management. We handle everything so you can focus on your guests.
Stay compliant with UK law automatically. The Fydelia platform handles all logging and reporting requirements.
Turn WiFi into a marketing engine. Capture guest data, build email lists, and drive repeat visits.
Generate recurring revenue with tiered WiFi packages. Offer free basic access and paid premium speeds.
Temporary or permanent WiFi for festivals, conferences, and large events. Scalable, reliable, and revenue generating.
See how venues like yours transformed their guest experience and revenue
What venue owners say
Sarah Mitchell
Owner, The Riverside Hotel
James Patel
Manager, Urban Stays Bristol
Emma Thompson
Director, The Cotswold Inn
Not sure if your guest WiFi is compliant? Download our free checklist to find out what you need to do to meet UK legal requirements.
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Pick the plan that fits your venue
Yes. Under the Investigatory Powers Act 2016, venues providing public WiFi must log user activity for 12 months and make it available to authorities upon request. Non compliance can result in significant fines.
Most installations are completed within 1,2 days, depending on venue size. We handle everything from survey to configuration, with minimal disruption to your operations.
In many cases, yes. We'll assess your current setup during the free compliance check and recommend whether to upgrade or integrate with existing equipment.
Guests connect through a branded captive portal where they provide consent and basic information (email, name, etc.). All data is GDPR compliant and stored securely in the Fydelia platform for your marketing use.
We offer 24/7 monitoring, regular compliance updates, technical support, and quarterly performance reviews. You'll have a dedicated account manager and access to the Fydelia dashboard for real time insights.
