Automatic logging and reporting keeps you compliant with UK law, no manual work required.
Fast, seamless WiFi with branded portals improves satisfaction and drives positive reviews.
We handle installation, monitoring, updates, and support. You focus on your guests.
Build valuable guest databases for email marketing, loyalty programmes, and targeted campaigns.
Generate recurring revenue with tiered WiFi packages, free basic and paid premium access.
Transparent monthly plans with no hidden fees. Know exactly what you're paying for.
Turn the moment guests connect into a marketing opportunity. Promote your events, partner with local advertisers, and build a new revenue line, all managed for you through our partnership with Carden Digital.
What venue owners say
Sarah Mitchell
Owner, The Riverside Hotel
James Patel
Manager, Urban Stays Bristol
Emma Thompson
Director, The Cotswold Inn
Pick the plan that fits your venue
Yes. Under the Investigatory Powers Act 2016, venues providing public WiFi must log user activity for 12 months and make it available to authorities upon request. Non compliance can result in significant fines.
Most installations are completed within 1,2 days, depending on venue size. We handle everything from survey to configuration, with minimal disruption to your operations.
In many cases, yes. We'll assess your current setup during the free compliance check and recommend whether to upgrade or integrate with existing equipment.
Guests connect through a branded captive portal where they provide consent and basic information (email, name, etc.). All data is GDPR compliant and stored securely in the Fydelia platform for your marketing use.
We offer 24/7 monitoring, regular compliance updates, technical support, and quarterly performance reviews. You'll have a dedicated account manager and access to the Fydelia dashboard for real time insights.
